UTILIZATION OF ELECTRONIC MEDICAL RECORDS AS DIGITAL HEALTH TECHNOLOGY TO IMPROVE SERVICE QUALITY AND PATIENT’S QUALITY OF LIFE

Abstract

Background: The development of health technology in recent years has brought about major changes in the health care system in various countries. This innovation makes it easier for people to be more aware of their health conditions and encourages the adoption of a healthier lifestyle. Through more practical and targeted monitoring, health technology plays a crucial role in helping improve people's quality of life. Objective: To determine the use of electronic medical records as a digital health technology in improving the quality of service and the quality of life of patients. Method: The method used was a literature review, conducted through the Google Scholar database. Results: The analysis results show that electronic medical records have a crucial role in improving the quality of service through more accurate recording, faster data access, and efficiency in the care process. Conclusion: Electronic medical records have been proven to have a crucial role in improving the quality of health care and actively contribute to improving the quality of life of patients. To maximize the benefits of this technology, proper implementation is needed, accompanied by training of medical personnel and the development of adequate infrastructure