Situational Factors Related to Burnout Among Employees at PT. X

Abstract

Pharmaceutical companies such as PT. X have high pressure work environments with strict quality standards. Preliminary studies show that 22.2% of workers experience burnout, and most workers show high levels of emotional exhaustion and low professional efficacy. These conditions reflect the high potential for burnout in the workplace. Burnout not only affects performance and psychological well-being, but also physical health. Therefore, this study aims to identify factors associated with burnout among workers at PT. X. This study used a cross-sectional design with total sampling tecnigues on 113 workers  ini10 departments at PT. X. The instruments used included MBI core version, and a questionnaire on respondent characteristics. Data collection was conducted through self-administered questionnaires, and data analysis performed using univariate and bivariate analysis with the Chi Square test frequency of employees at PT. X experiencing burnout was 37.2%, covering the burnout stage and habitual burnout. Significantly related situational factors included workplace demands (p=0.001; OR=4.074), work organization and job content (p=0.043; OR=2.438), and interpersonal relationships and leadership (p=0.013; OR=3.067). A total of 37.2% of workers at PT. X in 2025 experienced burnout. The related situational factors were organization and job content, and interpersonal relationships and leadership.